Less Friction Always Wins: How AI Is Raising the Bar for Every Customer Experience

less friction wins ai changing customer experience

Also in this series: Google I/O Just Changed the Rules. Here’s What Small Businesses Need to Know.  hillmediagroup.com/google-io-2026-small-business-impact It was a Thursday evening. I was leaving the office later than expected and remembered my wife had mentioned wanting a vanilla latte. Not just any vanilla latte — she has opinions about these things. I wanted […]

Google I/O Just Changed the Rules. Here’s What Small Businesses Need to Know.

Google IO 2026 Small Businesses

Every year, Google holds a developer conference called Google I/O where they pull back the curtain on where the internet is heading. Most years, the announcements are incremental improvements to existing products. This year was different. At Google I/O 2026, Google didn’t just announce new features. They announced a new relationship between people, technology, and […]

What Are Those Fake “WooCommerce Automated Testing Product” Orders?

Fix WooCommerce Automated Testing Product Order Spam

How to Stop Card-Testing Fraud on Your WordPress Store Quick Answer: If you are receiving orders for a product called “WooCommerce Automated Testing Product,” your store is being targeted by a card-testing attack. Bots are using this commonly forgotten placeholder product to verify stolen credit card numbers. The fastest fix: delete or set this product […]

How to Market When Nobody Is Buying

How to Market When Nobody Is Buying

Business feels strange right now. The stock market looks fine-ish on paper, but if you’re a small business owner, you probably aren’t feeling it. Leads are slower. Decisions are taking longer. Clients who seemed interested have gone quiet. You’re not imagining it — and you’re not alone. There’s a real disconnect between what the headlines […]

Video Marketing for Small Businesses in Kalispell, Montana: What’s Working in 2026

10 Kalispell Business Videos

If you run a service business in Kalispell or the Flathead Valley, you’ve probably noticed something: the businesses getting the most attention online are the ones showing up on video. Not with Hollywood-level production. Not with scripted corporate talking heads. Just real people doing real work and letting potential customers see what they’re about before […]

5 Marketing Strategies to Maximize Your Home & Garden Showcase Booth

Home Garden Showcase Flathead Building Association - 4

How local businesses can turn tradeshow visitors into qualified leads at the Flathead Building Association’s biggest event 2026 Home & Garden Showcase Presented by the Flathead Building Association | March 7th, 10am-5pm & March 8th, 10am-4pmLocation: Flathead County Fairgrounds – 265 N Meridian Rd, Kalispell, MT 59901 The 2026 Home & Garden Showcase in Kalispell […]

7 Steps to Rank Your Montana Business in Google Maps in 2026

Google Maps Ranking Guide 2026

When a homeowner in Kalispell searches for “plumber near me” or a driver in Missoula needs emergency auto repair, Google Maps determines which businesses they see first. If your Montana business doesn’t appear in those top three results, you’re invisible to the customers most ready to buy. The numbers tell the story: the top three […]

The Real Reason Your Cold Emails Go Unanswered—And What to Do Next

Cold Email Outreach Strategy

Your inbox is a battleground. Right now, you’re probably sitting on 47 unread emails. Half of them are cold outreach from people you’ve never met, pitching services you don’t need, using templates you’ve seen a dozen times before. You’ve learned to scan subject lines in milliseconds, deciding what deserves attention and what gets deleted without […]