Digital Growth Strategy Session Questionnaire

Digital Growth Strategy Session

First Name

Last Name

Email Address

Company Name

Website Address

What best describes your business or organization

What services do you offer that generate the most revenue?

Do you rely on repeat customers, and if so, how do you currently stay in touch with them?

Which two social media platforms are most important to your business?

Are you currently using any email marketing system? If yes, which one?

What is your current approach to getting new leads/customers?

What’s your biggest challenge in marketing your services online?

Do you have a defined budget for marketing activities?

What products do you sell (physical, digital, or both)?

Besides your website, where else do you sell your products?

Which two social media platforms drive the most traffic/sales for you?

Are you currently using any email marketing system? If yes, which one?

What’s your average customer value and typical purchase frequency?

What’s your biggest challenge in growing your online sales?

How do you currently educate potential customers about your products?

What types of products do you carry in your store?

Do you currently sell your products online as well as in-store?

How do you currently attract customers to your physical location?

Which two social media platforms are most important to your business?

Are you currently using any email marketing system? If yes, which one?

What’s your biggest challenge in balancing online and in-store marketing?

How do you currently encourage repeat purchases from existing customers?

How long has your establishment been in business?

Do you offer online ordering, delivery, or reservation services?

Which two social media platforms are most important to your business?

Are you currently using any email marketing or loyalty program? If yes, which one?

What percentage of your customers are regulars versus one-time visitors?

What’s your biggest challenge in attracting new customers?

How do you currently promote special offers or events?

What are your organization’s primary programs or services?

How do you currently communicate with your members/donors?

Which two social media platforms do you use most actively?

Are you currently using any email marketing system? If yes, which one?

What are your main goals for your online presence (donations, awareness, event registration, etc.)?

What’s your biggest challenge in digital communications?

Do you have dedicated staff/volunteers for marketing and communications?

Anything else you’d like to share?